WHAT DO UNIFIED COMMUNICATIONS MEAN FOR YOUR BUSINESS?

UNIFIED COMMUNICATIONS REFER TO CLOUD-BASED OR ON-PREMISE-BASED
CENTRAL PHONE SYSTEMS THAT HOUSE ALL YOUR BUSINESS COMMUNICATION TOOLS.

These systems facilitate seamless communication among employees by providing easy access to all required tools from a single interface. They integrate back-end tools such as UC communication servers, business communication gateways, private branch exchange (PBX) phone systems, etc. In addition, they have a user-friendly front-end interface that allows access to all integrated solutions. This setup enables easier employee collaboration and streamlined workflows with real-time access to all required communication tools.

Your business can drastically reduce the cost of communication with a unified communication system. A suitable communication solution can save you money in several ways: 

avoiding unnecessary costs with scalability, unified prices instead of multiple vendors, and lower calling costs through VoIP. In addition, cloud-based solutions can save you money on the cost of hardware and installation.

Our team of experienced UC experts are equipped with the skills and expertise you need to implement a scalable and affordable communications system. First, we focus on understanding your needs, current practices, and future direction. Then, based on your organization’s requirements, we build a customized solution that offers access to the full range of communication tools both now and in the future.

Unified Communication Solutions - BCS365

WORLD-CLASS UNIFIED COMMUNICATIONS EXPERTISE, PERSONALIZED TO YOU.

As a leading provider of unified communications solutions for businesses throughout the US and UK, BCS365 is the perfect technology partner to help you realize your goals of a more streamlined communication system.

Our expertise lies in our ability to implement and deliver as well as our strategic approach. Our team of UC experts will assess your network to determine its capabilities, your business suitability for cloud-based or a tailored onsite platform and recommend the ideal tools to complement your current communication toolset.

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Unified Communication Solutions

Unify remote and onsite teams with streamlined communications:

  • Better customer service with multiple contact points
  • Increased efficiency with a central hub for all communications
  • Better scalability and agility with adaptable solutions
  • Reliability with external server hosting
  • Easier remote working with cloud-hosted communication
  • Increased security with encrypted sensitive data

CLOUD-HOSTED, ON-PREMISE, OR HYBRID UNIFIED COMMUNICATIONS?

Unified communication systems can be hosted in the cloud or onsite. Cloud-hosted solutions (UCaaS) offer organizations the benefits of easy scalability, flexibility, and cost savings without the need for a large initial capital investment.

On the other hand, onsite solutions could be ideal for large, well-funded organizations with sufficient resources for management and upgrades. Hybrid solutions offer a combination of UCaaS and onsite solutions and could be suitable for organizations seeking a mix of the cloud’s flexibility with an onsite platform.

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Unified Communication Solutions

WHAT TOOLS DO YOU GET WITH BCS365 AS YOUR UC TECHNOLOGY PARTNER?

  • Voicemail management
  • Teleconferencing via mobile, fixed line, or VoIP
  • Social collaboration, including with virtual assistants
  • File sharing and screen sharing options
  • Video conferencing
  • SMS messaging and live chat
  • Virtual meeting capabilities
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Unified Communication Solutions

WHY BCS365?

FLEXIBLE SUPPORT PACKAGES AND SERVICES TO HELP YOU REDUCE COSTS.

Access BCS365’s robust range of IT support solutions through a flexible variety of packages that cover remote working, onsite teams, with 24/7/365 support.

Once onboard, our expert support consultants assess your systems to identify your current challenges and plug gaps in your infrastructure with innovative solutions. We are fully committed to helping you overcome challenges presented by infrastructure, cybersecurity, product licensing, network servers, cloud technology, and much more.

Adaptable for a range of business sizes + industries
Personalized support with a technical account manager
Strategic guidance with a future-proof roadmap
Access to a broad range of Microsoft-certified engineers
Existing vendor relationships for swift resolution of problems
End-user / desktop support services
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Why BCS365
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