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HOW DOES MDR WORK?

Managed detection and response combines cutting-edge technology with human expertise to monitor, detect, and respond to cyberthreats against your organization in real-time and around the clock.

While MDR offerings vary depending on the provider, these services typically include:

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Threat Protection 2

MDR KEY SERVICES FROM BCS365:

  • Real-time protection: Monitors activity in cloud services and on virtual machines to detect and block malware execution.
  • Scheduled scanning: Periodically performs targeted scanning to detect malware, including actively running programs.
  • Malware remediation: Automatically acts on detected malware, such as deleting or quarantining malicious files and cleaning up malicious registry entries.
  • Signature updates: Automatically installs the latest protection signatures (virus definitions) to ensure that protection is up to date on a pre-determined frequency.
  • Anti-malware engine updates: Automatically updates the Microsoft Antimalware Engine.
  • Active protection: Reports telemetry metadata about detected threats and suspicious resources to Microsoft Azure to ensure rapid response to the evolving threat landscape, enabling real-time synchronous signature delivery through the Microsoft active protection system.
  • Samples reporting: Provides and reports samples to the Microsoft antimalware service to help refine the service and enable troubleshooting.
  • Exclusions: Allows application and service administrators to configure certain files, processes, and drives for exclusion from protection and scanning for performance and other reasons.
  • Anti-malware event collection: Records the antimalware service health, suspicious activities, and remediation actions taken in the operating system event log and collects them into the customer’s Azure storage account.
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WHY BCS365?

FLEXIBLE SUPPORT PACKAGES AND SERVICES TO HELP YOU REDUCE COSTS.

Access BCS365’s robust range of IT support solutions through a flexible variety of packages that cover remote working, onsite teams, with 24/7/365 support.

Adaptable for a range of business sizes + industries
Personalized support with a technical account manager
Strategic guidance with a future-proof roadmap
Access to a broad range of Microsoft-certified engineers
Existing vendor relationships for swift resolution of problems
End-user / desktop support services
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