Latest Managed IT, Cybersecurity, Cloud + DevOps News

    Remote Monitoring and Management: Enhancing IT Efficiency

    Man remotely managing

    In the fast-paced digital landscape of today, businesses rely heavily on their IT infrastructure to drive operations, enhance productivity, and ensure seamless customer experiences. However, maintaining and managing this complex network of systems, applications, and devices can be a daunting task, especially for organizations without dedicated IT resources. This is where IT managed services providers (MSPs) step in, offering expertise and support to keep businesses running smoothly.

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    How MSPs Can Help Ensure Data Security for HIPAA Compliance

    Ensure Data Security

    In today’s rapidly evolving healthcare landscape, the protection of sensitive patient data is of paramount importance. Regulations such as the Health Insurance Portability and Accountability Act (HIPAA) are nothing new, but the risks and cyber threat landscape are ever-changing. According to the U.S. Department of Health and Human Services, ransomware and hacking are the primary cyber-threats in health care. Over the past five years, there has been a 256% increase in large breaches reported to OCR involving hacking and a 264% increase in ransomware. In 2023, hacking accounted for 79% of the large breaches reported to OCR. The large breaches reported in 2023 affected over 134 million individuals, a 141% increase from 2022. Healthcare organizations face stringent requirements to safeguard patient information and maintain compliance with regulatory standards. In fact, the American Hospital Association points out that, “stolen health records may sell up to 10 times or more than stolen credit card numbers on the dark web.” Ensuring data security and HIPAA compliance can be a complex and challenging task for healthcare providers, especially in the face of evolving cybersecurity threats and technological advancements.

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    Navigating GDPR Compliance: Essential Steps

    GDPR text

    The General Data Protection Regulation (GDPR) is the most strict privacy and security law in the world. It was drafted and passed by the European Union in 2018, and it applies to any organization that targets or collects data related to people in the EU. In today’s digital landscape, data privacy has become a paramount concern for individuals and businesses alike. With the advent of GDPR, organizations Navigating GDPR compliance can be complex and daunting, but by understanding the essential steps businesses can not only meet regulatory requirements but also build trust with their customers and stakeholders.

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    Defending Against Business Email Compromise (BEC): The Critical Role of Managed Email Security

    The Critical Role Of Managed Email Security

    Email is one of the most widely-used tools for business communication, collaboration, and conducting of business. With its widespread use comes an ever-growing threat – business email compromise (BEC). Business email compromise refers to cyber attacks where malicious actors impersonate legitimate entities to deceive individuals into disclosing sensitive information, initiating fraudulent transactions, or compromising business systems. For small to medium-sized businesses (SMBs), the risk of falling victim to BEC attacks is particularly great, given their limited resources and cybersecurity expertise. In this blog, we’ll explore the dangers of business email compromise to SMB’s and why a managed email security program is essential in safeguarding against this pervasive threat.

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    Building a Comprehensive Incident Response Plan

    Building A Comprehensive Incident Response Plan

    Cyber threats lurk around every corner these days, so having a robust incident response plan is no longer optional – it’s essential. As a leading managed IT services provider, we understand the importance of being proactive in safeguarding your organization’s data and infrastructure. In this blog, we’ll delve into the essential components of building a comprehensive incident response plan that can mitigate risks, minimize the impact of security incident, and ensure business continuity.

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    Cybersecurity for All: Exploring NIST CSF 2.0 for Businesses of Every Size and Sector

    NIST CSF

    Cyber threats loom large over businesses regardless of their size or sector, and the need for a comprehensive cybersecurity framework is more important now than ever. The National Institute of Standards and Technology (NIST) has emerged as a beacon of guidance for organizations looking to bolster their cybersecurity defenses. NIST released their Cybersecurity Framework (CSF) 2.0 in March of 2024, and this new version is more comprehensive, adaptable, and accessible for businesses regardless of size or sector. “Developed by working closely with stakeholders and reflecting the most recent cybersecurity challenges and management practices, this update aims to make the framework even more relevant to a wider swath of users in the United States and abroad,” according to Kevin Stine, chief of NIST’s Applied Cybersecurity Division. The previous version of the CSF was primarily applicable to large-scale infrastructure such as power plants and hospitals. A new key function of the framework is the “Govern” function, which joins Identify, Protect, Detect, Respond and Recover.

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    Managed IT, In-House IT, and a Hybrid Model: Finding the Right Fit

    Managed IT

    The role of IT in the business world is more significant now than ever. As businesses strive to stay competitive and resilient, the question of how to manage IT services becomes paramount. Should you fully embrace a managed IT approach, maintain an in-house IT team, or explore the best of both worlds with a hybrid model? Let’s delve into each option, backed by insightful statistics, to help you decide which model is best for your business.

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    The Human Factor: The Importance of Employee Training in Cybersecurity

    Employee cybersecurity training medical

    February 16, 2024

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    Cybersecurity Essentials for Small Businesses

    Cybersecurity Essentials

    Introduction: The Cyber Landscape for Small Businesses February 8, 2024

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    How to Grow Your Business with Managed IT Services

    How to Grow Your Business with Managed IT Services

    Introduction: Understanding the Role of Managed IT Services in Business Growth January 25, 2024

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    Sharing information with a remote managed IT service provider

    Sharing Information With A Remote Managed IT Service Provider

    Thanks to the power of technology, businesses are able to collaborate across any distance and time zone. But in a time where information security is essential to the day-to-day operations of an organization, knowing how to work with a remote business partner and share sensitive data with them is a necessity. In this case, said partner is a remote managed IT service provider (MSP).

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    Boost Efficiency and Success: Why Businesses Should Partner with an IT Managed Service Provider

    Ransomware Protection

    In today’s rapidly evolving and highly competitive digital landscape, businesses of all sizes are increasingly relying on their technology infrastructure to stay ahead. But, managing complex IT systems and ensuring their seamless operation can be a daunting task for many organizations. This is why partnering with the right IT managed service provider can be critical to success. In this article, we will discuss the top reasons why businesses should consider partnering with a managed service provider to improve their operations, enhance security, and maximize efficiency.

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    Creating superior employee experiences with technology

    Creating superior employee experiences with technology

    In today’s fast-paced digital world, organizations are constantly looking for ways to improve their employee experience. The use of technology has become a game-changer, and companies are now leveraging it to create a superior workplace culture.

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    5 Critical Considerations for Your Backup Strategy

    Automation Cybersecurity

    Many organizations rely on one-time standalone backups, but this can lead to loss of data in case of server failure or ransomware attack. Organizations often lean on their internal team for backups, sometimes relying solely on their on-premises setup. A better solution is often a managed backup service that can automatically store your data in a secure off-site location, ensuring that your data is safe even in case of a catastrophic event. One threat alone is enough to highlight the importance of backups, and it is ransomware. An article from Forbes offers backup considerations to thwart ransomware threats.

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    How to Know If You Need Help From an IT Service Provider: 9 Signs

    IT service providers

    Today’s organizations must leverage the latest information technology (IT) solutions to ensure their processes and employees are more productive.

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    How an MSSP Can Help with Regulatory Compliance for Life Sciences

    life sciences MSSP

    In any industry, there are a number of key concerns which have to be addressed in order to maintain compliance and safeguard your company from risks. In the life sciences industry, these concerns are even more pressing given the high standards for security and regulatory oversight.

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    How to achieve digital agility in business

    Digital Agility In Business

    The business world is continually evolving. Technology is more accessible than ever before, and it has undeniably changed the way businesses operate.

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    Service desk levels: what do they actually mean?

    Tech Support Levels

    In today’s world, quick and efficient IT support is vital for businesses to succeed. As more businesses move to the digital space, service desk systems have evolved to meet the growing needs of customers.

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    Application modernization: should you upgrade or rework your apps?

    App Modernisation

    Today's enterprise apps are more powerful, connected and intelligent than ever before. They can support natural language queries, provide real-time feedback and adapt to changing user preferences.

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    Massachusetts Managed IT Pricing Guide (2022)

    Massachusetts Managed It

    IT services pricing is one of the most important considerations for any business owner. While there are a wide variety of factors to consider when evaluating different service providers, one of the most important aspects to take into account is pricing.

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    5 intelligent IT solutions for the life sciences industry

    Laboratory  Informatics

    The life sciences industry is experiencing a major digital transformation. The digitization of the sector has advanced to the point that the next phase of innovation will be found in a digital rather than physical setting.

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