Latest Managed IT, Cybersecurity, Cloud + DevOps News
Service desk levels: what do they actually mean?

In today’s world, quick and efficient IT support is vital for businesses to succeed. As more businesses move to the digital space, service desk systems have evolved to meet the growing needs of customers.
Read MoreHow better internal processes help in the biotech industry

The life science industry is undergoing a period of rapid change. New tools and technologies are being adopted at an unprecedented pace – but are your internal procedures able to handle them?
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IT SupportHow digital transformation enhances customer satisfaction

Digital transformation has become increasingly important in today’s digital economy, as businesses are now expected to provide a digital-first experience for their customers. It is a process which focuses on using digital technologies to improve customer satisfaction, increase operational efficiency and maximize profits.
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Digital Transformation7 ways to accelerate digital transformation in life sciences

The life sciences industry is advancing at a breakneck pace, and businesses must adopt digital transformation strategies to stay competitive. In order to keep up with the ever-evolving technology, life sciences organizations must make use of the right tools and strategies to ensure success.
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Digital TransformationCan a hybrid multi-cloud solution drive your business-first strategy?

Today's digital transformations are forcing enterprises to rethink their infrastructure investments, software applications and IT processes. 56% of U.S. businesses have already adopted a multi-cloud approach, and 80% of those who haven't are planning to do so in the next three years. It has never been a better time to move away from a standalone cloud model and adopt a business-first strategy.
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CloudTech opportunities for the pharma industry

The pharmaceutical industry is under pressure to keep up with the latest advances in technology. The COVID-19 pandemic showed the speed at which vaccines can be developed, through the adoption of modern available technologies.
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IT Support5 best practices for information governance

In today’s digital world, almost every company has sensitive data that must be protected from unauthorized access. In 2021, the U.S. had the highest average total cost of data breaches at $9.05 million. Ensuring your data is protected is critical to keeping your business running.
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CybersecurityApplication modernization: should you upgrade or rework your apps?

Today's enterprise apps are more powerful, connected and intelligent than ever before. They can support natural language queries, provide real-time feedback and adapt to changing user preferences.
Read MoreRansomware protection: the limits and risks of backup

Ransomware is one of the fastest-growing cyber threats; reports of these incidents increased by 62% in 2021 compared to 2020. Your business needs to have strong cybersecurity defenses in place to protect against ransomware - but you also need to be prepared for the worst.
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CybersecurityEssentials of a multilayered security program

New security threats and risks emerge constantly, forcing enterprises to adopt new security strategies which are more dynamic and fluid. This requires a multilayered security approach to address threats from different angles. Without such an approach, the risk of cyber-attacks will continue to grow and have a lasting impact on your organization.
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Cybersecurity5 strategies and technologies for data protection and security

Keeping data secure from cybercriminals can be challenging. The volume of sensitive information stored digitally continues to grow at an alarming rate, making it an irresistible target for cybercriminals and malicious code. As a result, many companies have experienced unfortunate data breaches which have put user privacy and trust at risk.
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CybersecurityAutomation and cybersecurity: help or hindrance?

Cybercrime is an ever-growing concern for businesses of all sizes and industries; it's estimated to affect 5.28 million Americans every year, costing a total of $28 billion. Implementing modern digital security tools should therefore be one of the highest business priorities - and one of those is automation.
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CybersecurityWhy your biotech company needs scalable IT infrastructure

Today’s biotech companies are facing new pressures to grow faster and scale up their operations. They must also meet the digital transformation needs of healthcare organizations and reach a broader audience with their products.
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Digital TransformationWhy your business needs more security than just endpoint protection

In today’s threat landscape, it is no longer sufficient to only protect your endpoints. You must also leverage technologies which can be used across the entire network to detect and prevent cyber threats as they attempt to infiltrate your organization.
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CybersecurityHow an MSSP can help with medical device cybersecurity

In recent years, healthcare providers have seen an increased number of cybersecurity incidents, as more medical devices such as insulin pumps, pacemakers and glucose meters are connected to the internet.
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Cybersecurity5 ways an IT consultant can enhance your business

Today’s business climate is increasingly dynamic and competitive. Standing out in this cutthroat environment requires forward-thinking businesses to find new and creative solutions to stay ahead of the game. One way companies do this is by partnering with strategic consultants who can provide expert advice and services on specific needs.
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IT SupportHow to create a sustainable security culture

Employees within an organization are vital to the success of the business but they are also the biggest threat to its security. Is it possible to turn an organization’s biggest attack surface into a critical layer of defense?
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CybersecurityEasy fixes for common Microsoft Teams issues

Microsoft Teams has been a steadfast communication and collaboration tool since it came on the scene in 2017. When the COVID-19 pandemic hit and businesses needed to ensure their employees could work safely from home, Teams came into its own and is today still the most popular business communication solution worldwide.
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MicrosoftMassachusetts Managed IT Pricing Guide (2022)

IT services pricing is one of the most important considerations for any business owner. While there are a wide variety of factors to consider when evaluating different service providers, one of the most important aspects to take into account is pricing.
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Managed ITWhy your business needs better data governance

Data management is the process of using data to run your business. But with growing demands on businesses and accelerating changes in today’s digital world, how can you keep up?
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IT SupportHow the right IT infrastructure can improve your business

Businesses need to be competitive and adaptable in order to survive in the modern world. To that end, the right IT infrastructure is vital to increasing your efficiency and delivering excellent customer experiences.
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