IT Made Simple – 24/7 Support and Security at a Flat Rate!
Simplify your IT with our managed support bundles for small to medium-sized businesses. Enjoy round-the-clock assistance and cybersecurity for a predictable, flat fee per user. Let our expert team manage your IT so you can focus on what you do best.
Running a business is hard enough without the burden of managing IT and cybersecurity concerns. BCS365 has you covered.
BCS365 SMB Essentials
This package is designed for any small to medium-sized business needing proactive IT support and security. Our dedicated team of professionals will keep your network healthy and operational, and address any IT needs quickly and professionally so you can focus on running your business.
What’s Included?
- End User Support
- Managed Device Security
- 24x5 (M-F) Service
- Remote Support
- Unlimited Tickets/Cases
- Service Level Agreements
- ITSM Access via Secure Portal
- End User / Desktop Support
- Complete Endpoint Protection
- Anti-Virus, Ransomware, Malware, Web Filtering, Encryption, DNS protection
- Microsoft Application Support
- 3rd Party Application Support
- Monthly SLA and CSAT reporting
- Semi Annual Business Reviews
- Annual IT Audit assistance
BCS365 SMB Advanced
This package includes everything in SMB Essentials, and adds an extra layer of protection and 24x7x365 support.
What’s Included?
- End User Support
- Managed Device Security
- Managed Email Security
- 24x7x365 Service
- Remote Support Only
- Unlimited Tickets/Cases
- Service Level Agreements
- ITSM Access via Secure Portal
- End User / Desktop Support
- Complete Endpoint Protection
- Anti-Virus, Ransomware, Malware, Web Filtering, Encryption, DNS protection
- Managed Email Security
- Protection against Phishing, Account Takeover, Ransomware
- Email Backup
- Unlimited Email Retention
- Full Integration to BCS365 Security Operations Center
- Monitor, Alert, Respond, Remediation Services
- Priority Security Incident Response
- Microsoft Application Support
- 3rd Party Application Support
- Monthly SLA and CSAT reporting
- Semi-Annual Business Reviews
- Annual Audit Assistance
What are the benefits to you?
Peace of Mind
With all the complexities and security challenges of technology these days, a business cannot successfully operate for long without fully-managed IT. Let us take that buden off your plate.
Improved Efficiency
If your team can't stay up and running, your business operations take a hit. We understand, and that's why we offer 24/7 support.
Manageable Costs
Our per-user flat fee pricing offers predictable IT costs.
