Managed IT Services & Support in Massachusetts
Delivering reliable, efficient IT services and support to Massachusetts businesses – anytime, anywhere.
Proudly ISO 27001 certified and always meeting the highest standards for information security.
24/7 remote and onsite support
Reduced overheads
Maximized ROI
Rapid response times
Boosted productivity
Business success begins by empowering your people
Your business is important, but it’s your people that are the most important part of your entire operation, so they need the right tools to be able do their jobs and help your business succeed. The right technology can help you achieve this by modernizing your processes, improving your productivity, and growing your business.
The experts at BCS365 can provide your team with the technology and support they need to create a business environment that benefits everyone through seamless adoption and integration. By empowering your employees with the right IT support, you can help them work more efficiently while ensuring they have the tools they need to succeed.
Harness the future of technology with BCS365’s certified industry experts.
Boosting your business through people, processes, and technology
At BCS365, we understand that great IT doesn’t start and stop with technology. It is a complete end-to-end service – one we are well positioned to provide.
Our team of experts take the time to listen to your teams’ needs, so we can review and assess your current processes with the aim of streamlining them for success. Once that strong foundation has been secured, we integrate the technology you’ll need to get the maximum benefit for your business – no matter what industry you work in.
With our managed IT support, services, and processes, you can reduce costs, improve productivity, and meet deadlines.
By leveraging our expertise, we can provide the right solutions for your business at the right price. And by working closely with your IT department, we can ensure all resources are used effectively and efficiently.
Our managed IT services include:
- Monitoring and management
- Managed cybersecurity
- Cloud services
- IT infrastructure
- Mobile device management
- Backup and disaster recovery
- Microsoft 365 integration
- Unified communications
- And much more
Managed IT services and support for biotech labs in Massachusetts
Our expert team of industry professionals prides themselves on being affiliated with biotech labs in Massachusetts. We provide the full range of managed IT services, including hardware and software support, cloud computing, backup and disaster recovery, consulting, cybersecurity, governance and compliance, and 24/7 technical support.
With more than 20 years of experience, BCS365 brings together experienced management, technology support, network design and more at an affordable price for businesses throughout the region.
We deliver a wide range of robust managed IT services to Massachusetts businesses
BCS365 is a leading managed services provider (MSP) offering comprehensive IT solutions and consulting services to businesses in Massachusetts and throughout the U.S. Our IT services are designed to help your business work more efficiently, reduce costs, and improve productivity.
Using our IT expertise, we offer a range of services including computer repair, software setup and installation, data backup and recovery, cloud services, maintenance and support, and much more. Our IT specialists can also help you with the planning and implementation of your new IT infrastructure.
We pride ourselves on offering excellent customer service, and will go above and beyond to ensure your experience is positive and enjoyable. Our team is made up of friendly, knowledgeable professionals who are eager to assist you in any way they can.
HOW WE'RE TAKING ACTION TO PUT
SAFETY FIRST
COVID-19 has changed the world and our way of life. We are following the recommendations from the World Health Organization and have implemented strict protocols to ensure our clients and team members are safe.
All of our employees are empowered to work from home. Office visits occur only when absolutely necessary, typically for hardware configurations and deployments.
We’re proud of the actions we have taken to protect the health of our employees, customers and communities. This will remain our top priority as we work through the unknowns in the coming months.
For onsite visits
- The BCS365 support agent will wear a mask at all times; whether navigating to the work area or setting up equipment.
- All work areas and equipment the support agent is in contact with will be sanitized with disinfectant wipes.
For equipment shipped
- Before equipment is packed and shipped, it will be sanitized with disinfectant wipes.
Corporate Headquarters
Managed IT services - frequently asked questions (FAQs)
Managed IT services involve a managed service provider (MSP) taking on the responsibility of maintaining a company’s IT infrastructure. It improves the reliability of an organization’s systems. For businesses with in-house IT teams, co-managed services allows internal staff to offload smaller maintenance tasks onto an external party, giving them the freedom to focus on major, business-enhancing assignments.
There are a variety of managed IT services that businesses can choose from, depending on their specific needs. Services typically include on-site and remote support, network and data security, cloud computing, disaster prevention and recovery, Microsoft 365 management, etc. Some MSPs also offer unified communications.
With managed IT services, businesses can offload the daily maintenance of their IT infrastructure and systems to a team of experienced, certified professionals. Companies can then focus on their goals and customers. Other benefits include saving money, productivity enhancement, stronger cybersecurity and more.
