Co-managed IT services Massachusetts

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BCS365’s co-managed IT services will give your internal IT team a much-needed boost, and streamline your daily operations.

7 benefits of co-managed IT services

As businesses grow more complex and their IT needs increase, it’s important to find a partner that can provide co-managed IT support for your existing IT team. This way, you’ll be able to get the help you need from a single source while taking advantage of the latest technology.

1. What are co-managed IT services?

Co-managed IT services are a type of managed IT service that is managed by both the customer and the provider. This type of service is different from a typical IT services agreement in which the customer provides all or most of the management.

Co-managed IT services are a good option for customers who want to have more control over their organization’s technology, but do not want to manage it themselves. In this scenario, they can rely on the provider to offer some level of management while taking responsibility for other aspects themselves.

2. More control over your IT infrastructure

One of the biggest benefits of using co-managed IT support is you have more control over your IT infrastructure. You can decide which parts of your IT your in-house team takes responsibility for, and what your co-managed IT partner handles. This way, you are able to focus on the tasks that are important to you and leave the rest of your IT infrastructure to your partner.

Additionally, you are able to ensure your data is always up-to-date and protected from unauthorized access. This helps keep your business running smoothly while reducing the risk of data breaches.

3. Save time and money

With co-managed IT, you save time and money by not having to fully manage your own IT. Instead, your IT partner takes care of the technical work needed to keep your network running, freeing up time for your in-house IT team to focus on your business’ core competencies.

Rather than paying a high monthly fee for a managed service, you pay a fixed monthly fee for co-managed IT services that cover all the technical support needs of your business. The costs usually vary depending on the tech support you need.

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4. Increased efficiency and productivity

Co-managed IT services can help your business boost its productivity and efficiency by reducing downtime and system failures, which is a major concern for organizations.

By combining your in-house IT team with a third-party team of IT experts, you can save money, time and resources. Your managed IT partner can provide the support, technologies and systems your organization needs to focus on delivering its own services without worrying about the IT side of things.

5. Ensure your data is safe and secure

Co-managed IT services use the latest security technologies and practices. These services come with experts who have been trained in the best practices to secure your systems and data. They provide you with the best-in-breed security tools for your business and those experts will be there when you need them the most.

This way, your data is protected from unauthorized access and alteration, and your cybersecurity defense is always up-to-date.

6. Improved customer service

Using co-managed IT support improves customer service. By working together, you are able to reduce the amount of time it takes for your IT team to help with IT needs, and this affects how customers experience your business.

An efficient, streamlined IT system providing better responsiveness and faster response time will, in turn, provide a better experience for your customers. This means good reviews, stronger potential for more leads, and the chance customers will return for your services.

7. Access to more IT expertise

With co-managed IT services, you get the benefits of having a full team of experts without the cost. This is a perfect solution for small businesses because they don’t typically have the budget for hiring an entire team of experts. It’s also an optimal solution for large companies that are looking for access to more knowledge without committing long-term resources.

Access to a larger pool of IT experts ensures your business is always up and running even during difficult times such as system downtime, data loss, or cyberattacks on your network.

24/7/365 support

Round-the-clock network monitoring and maintenance is ideal for businesses in this digital age; any downtime can be costly to your company’s revenue, reputation, and delivery of customer experience.

With co-managed services, you can be sure your networks are monitored at all times, reducing the risk that your IT infrastructure will fail with no one to take care of the discrepancy.

Your professional team of third-party IT experts will notice any abnormalities in your systems and remedy them before a bigger issue arises.

Get expert assistance from the IT specialists

Using co-managed IT support can have a lot of benefits for your business. By taking control of your IT infrastructure, you can save time and money, increase efficiency and productivity, and ensure your data is safe and secure.

BCS365’s team of IT technicians are comprised of experts in every IT field your business could need. Talk to them today about your company’s IT requirements and find out how their co-managed IT services can help increase your efficiency, productivity, and customer service at a cost-effective rate.