Hospitality Industry: A Customized Solution to Streamline Operations and Improve Efficiency

Challenge An existing BCS365 client who provides linen services to the hospitality industry was in need of a custom CRM ticketing process to automate their business operations which were being handled manually at the time. The new system needed to enable employees to enter and monitor incoming client tickets and prioritize them so they could… Continue reading Hospitality Industry: A Customized Solution to Streamline Operations and Improve Efficiency

Manufacturing Industry: A New Phone System Was Just the Beginning

Challenge In 2012, the Client was in the market for new phone system. With multiple offices in the U.S. and abroad, it was particularly important they have a system that included integrated teleconferencing. The Client had an existing relationship with an MSP who did not sell or support VoIP phone systems, and they knew that… Continue reading Manufacturing Industry: A New Phone System Was Just the Beginning

Cannabis Industry: Business Expansion Drives IT Needs

Challenge A Massachusetts-based medicinal cannabis grower was expanding their operations from a single site location (roughly 10,000 square feet) that housed a grow, processing, and medical sales operation under one roof, to a second 30,000-square-foot facility, with a third location focused on retail aiming to open in 2021. Without an in-house IT staff and having… Continue reading Cannabis Industry: Business Expansion Drives IT Needs

Life Science Industry

The Know How to Best Support the Specialized Needs of Life Science Companies Challenge In 2019, the Client, a clinical-stage biopharmaceutical company, sent out a Request for Proposal (RFP) looking for core IT services in a regulated environment including: End-user device and application support Installation and support of infrastructure, network and security platform As needed… Continue reading Life Science Industry

Subscribe
Name